http://jwcooper.com

Why should I shop J.W. Cooper?

Luxury accessories for the selective customer: We offer a niche merchandise mix and buying experience unlike any other luxury retailer, presenting handmade, one-of-a-kind luxury accessories and collectibles for men and women. Complementing its selection of more than 250 styles of luxury belts and buckles are jewelry, cuff links, pocketknives, luxury pens, fine art carvings, and more. We offer our clients the opportunity to have custom-designed buckles, jewelry and more crafted just for them.

Where does J.W. Cooper have stores?

We currently have stores at Bal Harbour Shops in South Florida and at The Shops at Columbus Circle in New York City. In addition, one can find an assortment of belts and buckles at the Cigar Club at the Grand Hyatt in Tokyo and the Conrad Tokyo Hotel.

How can I contact J.W. Cooper directly?

Please call our stores at:

Bal Harbour Shops, Bal Harbour: 800.643.5773 or 305.861.4180

The Shops at Columbus Circle, New York: 888.823.9376 or 212.823.9380

Does J.W. Cooper have a catalog?

We no longer offer a print catalog due to the unique and one-of-a-kind buckles that are created for the stores throughout the year. With this Website, you will be able to see what’s new within a short time that items are received in the stores.

How do I place an order?

You may order online or contact us.

What payment methods does J.W. Cooper accept?

MasterCard, Visa, American Express and PayPal

Does J.W. Cooper charge sales tax?

In Florida, 7% will be added to your purchase. In New York, 8.75% will be added to your purchase.

What is J.W. Cooper’s privacy policy?

Please click here to read our privacy policy.

Has J.W. Cooper taken strict security measures for online purchasing?

We have teamed up with PayPal not only for the ease in which your purchase will be handled, but more importantly for the security that you can be assured of when conducting an online transaction within the J.W. Cooper Website.

How may I learn about new J.W. Cooper products?

We will be adding new and unique merchandise to the Website weekly. Please sign up for our newsletter to learn about future items, as well as special events.

Does J.W. Cooper offer a warranty on its products?

All of our buckle sets come with our unconditional LIFETIME GUARANTEE.

“If it’s broken, we will fix it or replace it for free – no questions asked!”

What is J.W. Cooper’s return policy?

Please click here to read our return policy.

Does J.W. Cooper offer gift receipts?

Yes. We are pleased to offer our customers gift receipts.

With an online gift order, may I create a gift card message?

Yes. You will be given the opportunity to create a personalized message at time of checkout. The message, enclosed in a white envelope, will arrive with your gift package. The package will not have any other additional form identifying you as the giver. For this reason, we encourage you to at least enter your name on the gift message.

How may I have my J.W. Cooper products serviced or repaired?

Please call any of our stores in the U.S., and a representative will be able to advise and assist you with your repair.

Where does J.W. Cooper ship?

Currently, we sguo within the U.S. For international orders, please call any of our U.S. stores, so that we can arrange an alternative method for you to receive your purchase.

How much does shipping cost?

We ship UPS within the U.S.

Ground ($20.00), 2nd Business Day ($40.00) or Overnight Next Business Day ($75.00)

For Saturday delivery, please add $25.00.

Am I responsible for paying duties?

Yes. The customer is responsible for any shipment that is arranged for outside of the U.S. This is determined by the country to which shipment is sent.

What is the turnaround time for my order?

In most cases, items will be in stock and we will ship within 24 hours. If an item is out of stock, we will e-mail you with the approximate time of shipping, which will usually be within three weeks.

What is J.W. Cooper’s policy on items damaged during shipping?

Please click here for more information.

Can I place a rush order?

Orders can be rushed by way of UPS. Please indicate on order “RUSH ORDER”, and call for order verification.